Need a hand with STREAMD? Start with the common questions below. If you can't find what you need, our team is an email away.
Email us and we'll get back to you as soon as we can. Include your account email and, if it's about a specific title, the anime name.
support@streamdanime.ioOpen any anime and choose a status — Watching, Completed, On Hold, Planning, or Dropped. It's added to your library instantly, and you can update your episode progress from the same screen.
No. STREAMD is a tracker and companion app for organizing and discovering anime — it does not play or stream video. “Where to watch” links open the streaming services that carry each show.
New-episode reminders are a STREAMD Premium feature. Make sure you have Premium, that the anime is on your watchlist, and that notifications are enabled for STREAMD in iOS Settings > Notifications.
STREAMD Premium is an auto-renewable subscription billed through your Apple ID. Manage or cancel it any time in the iOS Settings app under your name > Subscriptions. Deleting your account does not cancel an active subscription — cancel it separately there.
Open the Premium screen and tap Restore Purchases. Make sure you're signed in to the same Apple ID you used to subscribe.
In the app, go to Profile > Settings > Delete Account and confirm. Your account is soft-deleted for 30 days (contact us in that window to restore it), after which all your data is permanently removed.
